Let’s get real for a moment: launching, maintaining, and growing a successful wellness program isn’t easy. After all, you’re asking a group of people to do one of the hardest things for anybody to do: change their habits.
Whether you’re doing this by yourself or as part of your HR team, you may feel like you’re trying to move mountains, as you send out emails, put up posters, and do everything you can to create some momentum.
But what if you had a certified expert in your corner helping to ensure your success?
Companies with a successful corporate wellness program have several things in common. One of those things? They don’t go it alone.
At WellRight, our clients work with a dedicated team of account managers—starting with the onboarding process and continuing through the course of their wellness program. Instead of having to navigate their way toward a successful wellness program through trial and error (while risking a drop in engagement), these clients save time, aggravation, and employee goodwill by launching their best possible wellness program right out of the gate.
What does this look like in practice? Let’s examine the diverse roles of a WellRight account manager and how working with an account manager is vital to wellness program success.
Note: If you’re interested in learning more about how to get started with implementing a corporate wellness program at your organization, you can reach out to us here.
WellRight account managers wear multiple hats:
By offering a thorough evaluation of your existing technology and solution ecosystem, account managers create a seamless integration process, allowing you to get your program up and running quickly–sometimes in a matter of weeks.
Each one of our account managers maintains a CWWPM (Certified Worksite Wellness Program Manager) certification from either WELCOA or the National Wellness Institute. These premier training programs are designed specifically for worksite wellness, human resources, benefits, and interdisciplinary professionals responsible for the management and maintenance of a well workforce.
Channeling their knowledge from these certifications as well as years of experience developing wellness programs, WellRight’s account management team conducts a full review of each client’s existing wellness offerings to determine the best combination of activities for a successful workplace wellness program. Every program is specifically designed to meet the unique needs of each client’s employees–ultimately leading to higher participation and engagement in the program.
Plus, as account managers continue their education and expertise in workplace wellness programming, their knowledge and insight is shared directly with you–guiding you through your wellness journey with the latest industry trends and evolving best practices.
Account managers help admins determine which challenges would work best for your employee demographics and health needs, your business, and any specific goals you are trying to achieve. They also provide guidance on wellness program best practices and the important wellness program elements that will help ensure the highest level of engagement.
Metrics to consider examining in annual reviews can include:
In addition to the annual review, account managers conduct ongoing reviews on a periodic basis, whether that’s monthly, quarterly, or another interval to make sure your wellness programs are meeting program goals and achieving desired results.
WellRight account managers play a key role in the success of their clients’ wellness programs. Their versatile skill set enables them to act as technical consultants, wellness program experts, and admin advocates to ensure there is a strategy for success behind every wellness program.
Learn more about how WellRight helps companies improve the overall well-being of their employees in our Workplace Wellness Best Practices Guide.