How to Create a Culture of Caring at Work

Wednesday, March 17, at 12:00 p.m. CSTculture-of-care-webinar

We feel overwhelmed and under-equipped as we juggle working-from-home, uncertainty, manifestations of systemic racism, and our own fluctuating stress levels. However, many co-workers and managers feel unsure of what to do or say when others go through pain, tossing out tired clichés or defaulting to awkward silence.

The way your organization supports people in the midst of hard times matters–it drives retention, helps to attract talent, alters brain chemistry, and lets people know that you truly care. What if you could feel empowered to competently care for those yourself and those around you at work? 

In this session, workplace empathy expert Liesel Mertes will introduce you to the importance of empathy at work and give you actionable skills to connect during hard times.

In this webinar you will:

  • Define empathy at work and know why it matters (let’s talk dollars)
  • Identify compassion fatigue and how is it affecting you at work
  • Recognize your empathy avatar and how it inhibits connection
  • Gain actionable tips to bring increased empathy to your workplace

Complete the form at the right to register for the webinar.  

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About Liesel Mertes

Liesel HS - 2Liesel Mertes is an acclaimed workplace empathy expert. Having experienced her own loss and struggle, Liesel emerged with a deep understanding of what employees need to feel supported at work after a disruptive life event.  As the Founder of Handle With Care, Liesel works with groups that want to boost employee satisfaction as well as attract and retain better talent.

Liesel works with companies spanning industries, from RV manufacturers to diplomats to tech companies, both locally and internationally. Her clients are forward-thinking organizations who know the value in supporting their employees with empathy and compassion.

Her expertise is broad—loss, returning to work, cultivating resiliency, compassion fatigue, how empathy impacts the brain—and no disruption is considered less significant. On these topics, Liesel is a dedicated speaker, writer, consultant, and host of the Handle With Care podcast.

Liesel earned a Bachelor’s degree in Political Science and a Master’s degree in Business Administration. She has worked in Nairobi, consulted in Fiji and led cohorts in Ghana. Her adventures brought her to Indiana, where she is a proud mother, wife and lover of time spent on the water.

Through her actionable strategies, real life stories and passionate commitment, Liesel helps people survive, stabilize and thrive in the aftermath of adversity.


Complete the form below to register for the webinar