It’s no secret that the working world is undergoing massive changes. From the break-neck speed of data automation and artificial intelligence to shifting social and geopolitical climates, it seems like employers face new potential disruptions every day.
However, there’s one thing that sets successful organizations apart, and that’s resilience.
Unsurprisingly, an overwhelming 90% of organizational leaders recognize resilience as a top strategic priority—a lesson many learned the hard way after the pandemic. In fact, 42% of companies agreed that the global crisis had significantly weakened their competitive position, signaling a need for more coordinated approaches to business resilience.
Maintaining a resilient business is critical—not just for organizations to remain successful in the face of crisis, but also when it comes to protecting an organization’s most valuable assets: its people.
Without a comprehensive business resilience plan designed to reinforce the wellbeing of employees, organizations run the risk of facing turnover, attrition, and disengagement before any real change can take place. Above all else, resilience starts at the ground level with real people running critical business operations.
And all of that starts with understanding what resilience really means and how it impacts employee wellbeing.
Business resilience, often referred to as “operational resilience,” is an organization’s ability not just to withstand an unexpected disruption, but also adapt to changing circumstances.
In other words, a resilient organization is one that can continue to deliver products or services while working through and adapting to a disruptive event.
Effective business continuity planning and management are a key part of this resiliency, ensuring that organizations can respond to a disruption and initiate disaster recovery. However, truly resilient organizations are able to identify emerging risks and take a strategic approach to mitigate or overcome them.
And while a large part of that comes from quickly pivoting to new policies and methods of work to keep systems in place, organizations are only able to stay afloat with dedicated and nurtured teams behind them every step of the way.
When picturing a resilient organization, you might think of a business that always remains positive in the face of adversity. However, this expectation doesn’t capture true resilience, and it can even lead to problems later down the line.
So, how can organizations foster an unbreakable standard of resilience from the top-down? Here are five key ingredients to building broader business resiliency:
Looking to sew operational resilience into the fabric of your organization?
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